Welcome to Natural Travel Shop Terms and Conditions

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the My Account area of the website.

natural-alternative-products.co.uk reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Please review our Privacy Policy, which also governs your visit to natural-alternative-products.co.uk, to understand our practices.

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

natural-travel-products.co.uk grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of natural-travel-products.co.uk. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of natural-alternative-products.co.uk without express written consent. You may not use any meta tags or any other "hidden text" utilising natural-travel-products.co.uk's names or trademarks without the express written consent of natural-travel-products.co.uk. Any unauthorised use terminates the permission or license granted by natural-travel-products.co.uk.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of natural-alternative-products.co.uk as long as the link does not portray natural-alternative-products.co.uk, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any natural-travel-products.co.uk logo or other proprietary graphic or trademark as part of the link without our express written consent.

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not natural-alternative-products.co.uk, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

for fraudulent purposes, or in connection with a criminal offence or other unlawful activity

to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam" to cause annoyance, inconvenience or needless anxiety

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. natural-travel-products.co.uk reserves the right (but not the obligation) to remove or edit any content.

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of natural-travel-products.co.uk, or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of natural-travel-products.co.uk and its and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of natural-alternative-products.co.uk, or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without natural-alternative-products.co.uk's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without natural-travel-products.co.uk's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without natural-alternative-products.co.uk's express written consent.

natural-travel-products.co.uk will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. natural-travel-products.co.uk does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

When you visit natural-travel-products.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Privacy Notice

We are aware of your privacy concerns and strive to collect only as much data as is required to make your internet and/or product or service use experience as efficient and satisfying as possible, in the most unobtrusive manner as possible.

All credit card information is collected at the check-out stage by Protx's SSL-secured payment processor. Your credit card number is not accessible by our company through the store-front software.

Billing and Shipping Information
Our storefront does collect your name, address, and other contact information that is necessary for providing our services and products. This information is stored in a protected database and treated as sensitive information. WE WILL NOT sell this information to any third party organization nor give this information out except as may be required by law enforcement officials.

The foregoing policies are effective as of July 28, 2005. We reserve the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Password and User IDs
Your user ID and password, should be maintained as confidential and should not be shared with anyone or distributed or disclosed to third parties. It is your responsibility to notify us if you need to change or discontinue the user ID and password and you may do so by contacting by phone, fax or via email. It is also your responsibility to request such discontinuation immediately upon your knowledge or belief that such user ID and/or password is or may be subject to a breach of confidentiality.

Cookies
You should be aware that non-personal information and data may be automatically collected through the standard operation of our internet servers or through the use of "session cookies." Session cookies enable our shopping cart to track items you may place in your shopping cart. We use session cookies to grant you unimpeded access to registered areas of our web site. Cookie data allow us to track usage behavior and compile data that we use to improve the site and target advertising. This data will be used in aggregate form; no specific users will be tracked. We do not use cookies to uniquely identify you, except where such use helps us to make your visit more efficient. Cookies help you travel through our site efficiently.

Returns Policy naturaltravelproducts.co.uk (Richard Henry Consulting ltd) makes every effort to ensure products arrive in perfect condition. However in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent. If you find your purchase is unsatisfactory, we are happy to exchange items or refund your credit/debit card account, provided the goods are returned to us within 7 days of their receipt, in the original undamaged packaging and in a re-saleable condition. We regret, however, that we cannot, in this case, refund return postage costs. If you have not received your order within 15 working days from the despatch date, customers should contact Customers Services. If we are unable to locate the missing product a replacement will be sent. Customer Services email sales@natural-alternative-products.co.uk

Refunds If your purchase from naturalalternativeproducts.co.uk is found to be faulty, damaged or unsatisfactory, please return it to us per the instructions above for a full refund (Refunds are at the discretion of the management). Refunds for valid claims will be made via the same method of payment as used to place your order.

Our Commitment to You – 100% Money Back Guarantee

Richard Henry Consulting Ltd are so certain that you will be completely satisfied with our selection of natural products, that we offer a 30 day money back guarantee from receipt of goods.

Simply try our products for at least 20 days. If you are not completely satisfied - for any reason - Contact us via Email (sales@natural-alternative-products.co.uk) or telephone ( 01617980671) include your order number and please state full the reason for the return for our records and return the product to us within the 10 days for a complete refund less shipping fees . You are responsible for return postage fees and please get proof of postage.

Post the item back to:

Richard Henry Consulting Ltd

(Returns Dept )

PO BOX 313

Whitefield

Lancashire

M45 6WS

Once your return is received and inspected by our staff we will process your refund and automatically apply a credit to your credit card or original method of payment .

Please note that depending on your credit card company/Paypal, it may take an additional 2-7 business days after your credit is applied for it to post to your account.

Product descriptions are merely a copy of the manufacturer's information, and hence, we are not directly responsible for the marketing text made about the products

Stock Availability Whilst every effort is taken to ensure all items in the store are always in stock, from time to time some items will be temporarily out of supply.Occasionally if a particular product is in high demand we will need to re-order from our suppliers. If this is the case then the number of days that this process will take will be quoted in an email.If an item is out of stock on our web site, and we cannot get any more stock, we will generally remove the item from sale. However, if there is an item you are really trying to get hold of, email us at info@natural-alternative-products.co.uk with the details of the item you wish to purchase and we will do our best to try and get it for you.Please note: The products illustrated on this web site are as seen. The reproduction of colours is as accurate as photographic and computing processes will allow. Naturalalternativeproducts.co.uk accept no responsibility for variations in colour or style due to the settings on the users monitor. Naturaltravelproducts.co.uk reserve the right to alter without notice or prior warning, prices of products and conditions of sale.

We welcome your feedback on any of our policies.

you can call on 01617980671 or fax us on 0161 7980671 to place orders or write to us at Richard Henry Consulting Ltd PO BOX 313 Whitefield M45 6WS

Natural-travel-products is the website of Richard Henry Consulting Ltd

Reg Address 24 Orchard Drive , Hale WA15 8BB

Company No 5325150 VAT Reg 861 2178 31

Medical Disclaimer All product descriptions and/or any advice given either by telephone or via email should only be used as a guide and further guidance from a medical professional should be sought if you are intending to use any of the products purchased from this website. If you are intending to use a product purchased from this website in relation to a pre existing medical condition, a child's medical condition or if you are pregnant then a medical professional should be consulted before you start any course of treatment. We accept no liability nor responsibility for the claims of the manufacturer nor do we accept any responsibility if the stated dosage is exceeded or not strictly adhered to.

USA and Canadian Customers:

The Company will not indemnify the Insured under Products liability against liability arising directly or indirectly in connection with

(a) Goods sold or supplied by the Insured to the United States of America or Canada &/or

(b) Goods which to the best of the Insureds knowledge and belief are intended by the Insured or any other party to be and are in fact sold or supplied to the United States of America and/or Canada

Products sold or supplied by natural-travel-products.co.uk .co.uk are not intended for the treatment, prevention and cure of any medical conditions. Never exceed recommended intake unless professionally advised.